Mutual Fund

Where and How to Complain about Mutual Funds?

To complain about mutual funds, you have to visit the website of SEBI (Securities Exchange Board of India) https://scores.gov.in.

On this website, you can reach any of your mutual fund complaints online directly to SEBI.

So in today’s post, we will try to understand in detail on this topic, how you can directly reach SEBI for any of your mutual fund’s complaints or complaints.

Let us first try to understand that – why do you need a mutual fund complaint?

Why is a Mutual Fund Complaint needed?

Mutual Fund is basically an investment company, which invests the money deposited by the people and its profit or loss reaches the people, but sometimes there are differences between the company and the customer on some things, and the customer is not provided with the same service. Can’t find it, as it is told…

  • In case of non-payment of dividend, if you have filled the form for claiming dividend,
  • Failure to submit account statement on time
  • In spite of giving a request to close the mutual fund, if more money is deducted from the account,
  • Complaint of delay related to mutual fund redemption
  • Any kind of problem related to Mutual Fund investment is not being answered properly by the company.

So in such a case, when the customer complains to the company, and still the customer’s complaint is not properly taken care of by the company, then in such a case the customer can file his complaint with SEBI,

SEBI takes full responsibility to ensure that the customer’s complaint is properly responded to by the company.

Also Check: Advantages And Disadvantages Of Mutual Funds

Mutual Fund Complaint Process

  • First of all, if you have any kind of complaint with any stock market listed company and mutual fund company and the companies associated with them, first of all, you have to contact the helpline of that company, and if you go to the company on your complaint If you are not satisfied with the answer given by SEBI, then finally you can lodge your complaint with SEBI.
  • To register your complaint with SEBI, you have to go to SEBI’s second website https://scores.gov.in.

The full form of this website of SEBI is SCORE (Score) – Sebi COmplaints REdress System

  • On the right side of this website, you will see the investor corner.
  • In this area you will get the option of logging in, if you are logging in for the first time then you will have to create a new user id.
    When you have created the user ID, then you can log in to this website with the help of your user ID and password.
Mutual Funds
Mutual Funds

Tip: Generally User ID is your Email ID and you will get First Time Password on your Email.

  • After logging in, you have to go to the Mutual Fund section, and you get some more options,
  • Where you have to select that – what is the type of your complaint,

If you do not get any proper option to make your complaint, then you can select another and write your problem in detail in 1000 characters,

  • Also, you can attach the relevant documents with the complaint,
  • And in this way, your complaint gets registered with SEBI.
  • A copy of your complaint is also sent to you in your e-mail,
  • Now the question comes – how to track the action taken on your complaint?

Update on Action on Mutual Fund Complaints

You can also update the action taken on the mutual fund complaint by logging in to this website.

Along with this, information is also sent to you in your email that what action is being taken on your complaint.

Hope you have understood from this post, how to complain about mutual funds, you must write your question or opinion in the comment section below.

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